Lync headset: Jabra Evolve 65 MS, Stereo review

For some time now, I’ve had the pleasure of using the Jabra Evolve 65 MS Stereo headset on my Lync client. I would like to share my experiences in this blogpost.

As you all probably know, the importance of proper end user equipment in Lync is vital for user adoption. All Lync users should have access to a Lync certified headset and camera. Without such equipment, the user experience is most likely to be degraded and the user adoption of Lync as a communication solution will suffer.

The Jabra Evolve series is a new series of headsets from Jabra which focuses on design and audio quality. The models comes in both stereo and mono editions, and ranges from the top model Evolve 80 UC with active noise cancelling down to Evolve 20 which is the entry model. All models can be viewed here.

My choice of the Evolve 65 MS Stereo was based on portability and the option to be able to work wirelessly via Bluetooth connected to both my Lync client and cell phone. The headset comes in a pouch and is provided with a USB cable for connecting to the PC/Mac and a USB dongle for Bluetooth connection(if your computer doesn’t have Bluetooth integrated).
Evolve 65 MS Stereo

Connecting the headset is very easy, just turn it on and push the power button all the way up and hold until instructed on how to locate Bluetooth device.

Once connected, you can start using the headset for Lync, Skype and music.

Personally, I like the concept of being able to play music from my computer while working and at the same time being able to answer my incoming calls in one device. The Jabra Evolve 80 MS Stereo is probably better if you have to “zone out” an focus deeply in a matter which requires your absolute attention, but the Jabra Evolve 65 MS Stereo works absolutely to my expectations in my regular day to day tasks.

Jabra Evolve 65 MS Stereo

This picture shows the schematics of the headset. The microphone boom-arm can be flipped to either side as it has a 270 degree adjustment.

The busylight indicator can be turned on and off manually, allowing you to signal to you co-workers that you are busy and don’t want to be disturbed.

Using the Jabra Evolve 65 MS Stereo
Using the Jabra Evolve 65 MS Stereo, Busylight indicator on.

Some organisations may have limitations in what kind of equipment the users are allowed to purchase in terms of prices etc. However, it’s of great importance that the equipment is of a quality that allows for good end user experience regarding audio and video. The Jabra Evolve 65 MS Stereo is by my opinion one of the best alternatives when it comes to headsets, and the price should not intimidate anyone.

My recommendation when it comes to Lync Headsets.

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Lync for Mac: Addressbook search not working.

When you try to search for a contact in Lync which is not in your contact list, the client would normally display all matching results from your company’s addressbook. However, sometimes this is not working as expected, and you might be wondering why it suddenly stopped.

The answer to this is a corrupt user profile on your Lync for Mac 2011 client. Continue reading “Lync for Mac: Addressbook search not working.”

Lync for Mac 14.0.8 crashes, relogin and acts weird.

Ok, I admit it. I’m running Lync on OSx 😦

Several of my machines, including my work machine, are apple products. But I still want to run Lync in a local client. Sadly, Microsoft has not come up with a Mac client worthy of comparison with the Lync 2013 client for Windows.

So, I have to stick with the Lync 2011 client for Mac 🙂 This client is very unstable, and does a lot of strange things. I’ve managed to get it fairly stable and working, but not 100%. It keeps crashing when I plug in USB devices etc.

After the last update to version 14.0.8, the client started to sign in and out every few seconds. It seems like the problem arises due to the fact that newer Mac OSx is case sensitive, which is not taken into consideration by Microsoft.In order to fix this, I had to run the following command in Terminal on my Mac:

cd /Applications/Microsoft\ Lync.app/Contents/Frameworks \
    && ln -s USBHIDWrapper.framework USBHidWrapper.framework

Just so you know it in case you are in the same situation as I am 🙂
PS: VmWare Fusion is a super product for running Windows on a Mac(if you have to) 🙂

Note: It turns out that the last patch for Lync for Mac 2011(14.0.8) also fixed some other problems I had with the client crashing when removing or inserting USB headsets and web cam’s while the client was running.